Business Partners
Our Litigation Process
KEDC has collaborated with MUKWEVHO MOKGOLA Inc in order to fully complete the scope .
The final group of defaulting customers are those who have no intention of responding either to the rehabilitation actions or to the collection processes. This group has little or no intention of paying at all and require the weight of the law to extract payment. This matter will be recommended for legal action. Should client consent thereto, litigation processes commence.
We offer legal collections ensuring that there is a seamless movement from the pre-legal stage to the legal stage. When an account has moved to the legal collections stage, there is a significant escalation in activity and severity of actions. This may require additional use of trace activities and field agents’ legal processes. Specialist recovery areas such as managing matters under administration, debt review and emolument attachment orders are catered for.
Legal activities include:
WhatsApp Communication
Customers often seek assistance with statements, payment arrangements, and credit status. We provide WhatsApp communication as a convenient and accessible way for consumers to connect with us. This service allows customers to receive help and resolve their inquiries quickly and efficiently.
Ongoing Customer Engagement
Our technology is designed to keep customers engaged and informed. By maintaining continuous interaction, we meet consumers’ immediate needs and help prevent potential financial issues.
Expertly Trained Teams
We place great emphasis on continuous training to ensure our teams are always at their best. Our agents are highly skilled in best practices and excel in providing compassionate, informed support.