Privacy Policy for Kamohelo Entle
Effective Date: 1 January 2022
Kamohelo Entle values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in connection with our debt collection and revenue management services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, postal address.
- Financial Information: Bank account details, credit status, payment history, outstanding debts.
- Identification Information: ID numbers, account numbers.
- Communication Data: Records of your correspondence with us, including emails, phone calls, and chat messages.
- Usage Data: Information on how you interact with our website or communication platforms.
2. How We Use Your Information
We use your personal information for the following purposes:
- Debt Collection: To manage and collect outstanding debts owed to our clients.
- Revenue Management: To assist our clients in managing their accounts receivable and other revenue-related tasks.
- Compliance with Legal Obligations: To comply with laws and regulations governing debt collection, financial management, and consumer protection.
- Communication: To provide updates, payment reminders, and respond to your inquiries.
- Improvement of Services: To analyze and improve our debt collection processes and customer service.
3. Sharing of Information
We may share your personal information under the following circumstances:
- With Our Clients: To fulfill our debt collection and revenue management services on their behalf.
- With Third-Party Service Providers: For payment processing, IT support, and data analysis, subject to strict confidentiality obligations.
- For Legal Compliance: If required by law, court order, or government regulations, we may disclose your information to legal authorities.
- With Your Consent: In other circumstances where you provide explicit consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Retention of Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to update or correct inaccurate information.
- Deletion: You can request the deletion of your personal information, subject to legal requirements.
- Objection: You may object to the processing of your personal information in certain circumstances.
- Data Portability: You can request a transfer of your data to another organization.
To exercise any of these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies on our website to improve user experience, track visitor activity, and analyze website traffic. You can control the use of cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Kamohelo Entle
(011) 569-4582
info@kamohelo.co.za
This Privacy Policy reflects our commitment to safeguarding your privacy and ensuring transparency in how we handle your data.